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Winklook
Live video selling

Convert online shoppers into sales in real time

Shoppers tap Live demo on your product page and a skilled sales expert shows them the real piece on camera, then closes the sale on the call.

See how it works
A sales expert showing a solitaire ring on a live call
LIVE08:12
The shopper on the call
Solitaire Ring1.2ct · ₹2,40,000Add to cart
Powered by Winklook

Shoppers buy faster when they see it live

  • 5×Higher conversion vs non-video shoppers
  • 10×More leads captured vs non-video shoppers
  • 40%Fewer returns vs non-video shoppers
  • 3×Faster to buy vs non-video shoppers

98% of shoppers leave before they ever talk to your team

  • Shoppers won't buy what they can't seeFor a big purchase, people want to see the real product, judge quality and fit, and get their questions answered first. A gallery and a spec sheet don't earn that confidence, so they stall.
  • Your most valuable traffic bounces on unanswered questionsThe higher the cart, the faster a moment of doubt loses the sale. One unresolved question on a $900 page, and they leave to "think about it." Most never return.
  • Your sales team can't convert online shoppers in real timeYou have people who could close these buyers, but no way to put them in front of an online shopper at the deciding moment. The expertise exists. The channel doesn't.
  • Selling on WhatsApp and scattered calls is invisibleYour team may already sell over WhatsApp and personal calls, but there's no record, no productivity view, no idea which conversations convert. You can't improve what you can't see.
WHY WINKLOOK

Turn shoppers into confident buyers, in real time

Live video selling that lifts conversion, captures every lead, and gives you full control of the channel.

  1. See & ask, live

    Let shoppers see the product and get answers from your sales experts

    For a considered purchase, photos aren't enough. A live expert shows the real product on camera, covering material, finish, and scale, and answers every question in the moment, so shoppers decide with confidence instead of leaving to "think about it."

    • In-app video calls
    • On-camera product view
    • Product push-to-cart
    • In-call chat
    A jewellery store sales expert on a live call, standing at the counter with the rings she is showing
    LIVE08:12
    The shopper on the call
    Solitaire Ring1.2ct · $2,880Add to cart
    Powered by Winklook
    Product shown live
  2. Capture leads

    Capture every call as a lead, then nurture and convert it

    Every shopper who reaches out is captured the instant they enter details, even missed and after-hours calls. Follow-ups go out on WhatsApp and call-back automatically, so no interested buyer is ever lost.

    • Leads CRM
    • WhatsApp follow-ups
    • Auto-callbacks
    • Call scheduling
    The Winklook leads list on a phone, each caller shown with the product they asked about and the stage the deal is atWhatsApp follow-up sent
  3. Sell like a floor

    Let your sales team sell online like a real showroom

    Route each shopper to the right expert, let your team take calls from anywhere, and give them full context on who is calling and what they are viewing, so they sell consultatively from the first second. No store visit needed.

    • Agent app
    • Skill-based routing
    • Shopper context on ring
    • Recorded calls
    Incoming call · Sofas
    P
    Priya Sharma · SeniorViewing: Modular L-Sofa
    Routed byExpertise · Sofas
    Accept call
    Context on ring
  4. Track what sells

    Track who is selling and what is converting

    Every call, lead and order in one dashboard, tied to the revenue it drove and each agent's performance. The selling that used to vanish into untracked WhatsApp calls is finally measurable, so you coach what works.

    • Agent performance
    • Call-to-order attribution
    • Analytics dashboard
    • CRM integrations
    Performance · this week
    Revenue / call$340
    Calls to orders28%
    Call to order attributed
  5. Scale with ease

    Sell more online, without adding stores, staff, or hours

    Your best associate can only be in one place. Winklook puts that same live, expert selling in front of every online shopper, so you grow high-value revenue and reach without new showrooms, footfall, or headcount.

    • Shareable call links
    • Instant live calls
    • Scheduling
    • One team, every channel
    Reach shoppers everywhere
    Shareable call linkWhatsApp
    Campaign linkAds
    On-site widgetLive
    One team · every channel
    No new stores or staff
HOW IT WORKS

Live in a day. Selling in real time.

From a hesitant browser to a closed sale, without leaving your store.

  1. Go live without touching your site

    • One snippet, or one-click Shopify install
    • A branded call button on your product & cart pages
    • No developers, no rebuild, live in a day
    Install
    <!-- one snippet -->
    <script src="winklook.js" />
    Shopify1-click
    Developers neededNone
    Add call button
    Live in a day
  2. Get more shoppers onto a call

    • One tap to a live call, no app, no download
    • Asks only name + number, so more shoppers connect
    • Can't talk now? They book a time, you still get the lead
    • Turn WhatsApp and ad clicks into live calls, too
    Product page
    Aurora Sectional$2,499
    Talk to an expert now
    NameMobile number
    Can't talk now?Book a time
    Two fields, more connects
  3. Sell like your best associate, on video

    • Your expert shows the product live, on camera
    • Adds it straight to their cart during the call
    • Arrives already knowing the shopper's cart and history
    • Missed or after-hours calls never slip away
    live · 04:12M
    Aurora SectionalShown on cameraIn cart
    Shopper contextCart + history
    Added during the call
  4. Never let a hot lead go cold

    • Every call becomes a lead, nothing logged by hand
    • The full call, recorded and searchable, sits on the lead
    • Track each by stage, disposition, and notes
    • Auto follow-ups on WhatsApp keep leads warm
    Lead · Aarav M.
    Recording08:12 · searchable
    StageNegotiation
    DispositionWants swatches
    Auto follow-up queued
  5. Prove every dollar the channel earns

    • See the exact revenue each call brought in
    • Know who your best closers are
    • Replace untracked WhatsApp selling with real numbers
    • Flows into the CRM you already use
    Revenue by call
    Call #4821 · Priya$2,499
    Call #4822 · Dev$1,299
    Call #4823 · Priya$3,140
    Top closerPriya S.
    Sync to CRM
    Attributed to the call
WHO IT'S FOR

Built for brands where buyers see before they buy

Your showroom converts because buyers can see the product and ask an expert. Winklook brings that experience to your website, live.

  • Furniture & home

    Fabric, finish, and scale are impossible to judge from photos.

    An advisor shows materials up close and checks dimensions live.

  • Mattresses & sleep

    Firmness and feel can't come through a screen, so buyers stall.

    An expert matches the buyer to the right model and answers every doubt.

  • Interiors & modular

    Configuring a kitchen, wardrobe, or modular setup is complex and high-stakes.

    A design consultant walks the options live and helps configure the space.

  • Premium fashion & bridal

    Fit, fabric, and how it actually looks on the buyer drive hesitation and returns.

    A stylist shows the piece live, advises on fit, and styles the look.

  • Jewellery & watches

    Spending big on something they can't hold means trust is everything.

    See the piece in detail, review certification, and get expert guidance.

  • Appliances & electronics

    Overwhelmed by specs, unsure which model actually fits.

    An expert cuts through the spec sheet and recommends the right fit.

Don't see your category? If your buyers hesitate before a big purchase, Winklook helps them decide.

  • Encrypted callsEvery session is encrypted in transit and at rest.
  • GDPR-readyConsent-first, with data-residency options.
  • PCI-safe checkoutPayment links handled the secure way, never on the call.

Give every shopper a reason to stay. And someone to talk to.

See Winklook on your real product pages. Leave your number and we will get your 7 days free trial set up.

Start your 7 days free trial

Connect with shoppers on live video and convert 5x more of them in real time.